GM of Sales - Food Service

The Metcash Food Service and Convenience business includes a banner of brands that specialise in the supply to wholesale, convenience, foodservice and QSR customers across Australia. Some of these brands include Campbells, Superior Food Services, Independent Grocers (NT), Mooloolah River Fisheries, Sealanes, Southern Cross Marines and Global Meats. Joining the Metcash Food Service and Convenience business means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia.  

About the Opportunity

This is a senior commercial leadership role with real impact, owning national account performance and helping transform our food service offering. You’ll lead a team and influence across a complex matrix to deliver sustainable, profitable growth. Success requires a progressive, analytical mindset, strong procurement and commercial acumen, and disciplined execution grounded in commercial discipline. If you thrive on building customer strategy, negotiating outcomes and converting complex opportunities, including tenders, into long‑term wins, this role is for you.

What you’ll do

• Lead and develop a high‑performing team - coach, performance‑manage and build capability across account managers, with clear succession, strong engagement and a safety‑first culture.
• Own customer strategy and relationships - set strategic account direction, lead business reviews, use data‑driven insight to anticipate needs, and resolve issues decisively.
• Deliver profitable, sustainable growth - own account P&L, negotiate trading terms, pricing and promotional investment, lead key account tenders, and unlock aligned growth opportunities.
• Execute with discipline and governance - forecast accurately, manage pipeline, partner cross‑functionally, and embed strong commercial discipline and compliance across WHS, CoR, HACCP and Code of Conduct.

What you’ll bring

• Proven people leader - experience building high‑performing teams through clear expectations, coaching and accountability.
• Strong commercial and procurement acumen - demonstrated P&L ownership across revenue, margin and trade spend, with a sharp understanding of value and cost drivers.
• Analytical, insight‑led operator - high attention to detail with the ability to turn data into clear insights and influence senior decision‑making.
• Commercial deal‑maker with operational credibility - A strong track record in complex tenders and negotiations, partnered with confidence working across operations, supply chain and matrixed environments.

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited, Hybrid working arrangements available!

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

#LI-HM1

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team