Distribution Manager

Ready to Build the Future of Hardware? Join Us as a Distribution Manager!

At the Independent Hardware Group, we’re all about building strong communities, one postcode at a time. We proudly supply over 600 independently owned stores across the nation, giving them the competitive edge they need to take on the big players. With trusted brands like Mitre 10 and Home Timber & Hardware, we help local retailers be the best stores in town—literally!

Now, we need a Distribution Manager to join our dynamic team with the Sapphire Group in Pambula, lead the charge in keeping things running smoothly, and deliver exceptional service to our Trade business.

The Mission:
As our Distribution Manager, you’ll oversee the safe and efficient operation of our Trade and Distribution yard, ensuring that our customers get their supplies fast, safe, and right on time. But you won’t be doing it alone—you’ll lead a passionate team that’s dedicated to delivering excellence, growing our customer base, and making every delivery count!

What You’ll Be Doing:

Leading the Charge: Oversee the safe operation of the Trade and Distribution yard, making sure we meet all safety regulations and company policies.

On the Dot: Lead the picking, packing, and loading of orders to meet our DIFOT (Delivery in Full, On Time) targets. Every order delivered right on time = a happy customer!

Fleet Management: Take the wheel on managing our heavy vehicle and forklift fleet, keeping everything running smoothly, ensuring continuous operations, and tackling any hiccups along the way.

Building Relationships: Develop strong, lasting relationships with suppliers and customers, ensuring everyone gets the timely service they need. You’ll be the face of our commitment to excellent service!

Problem Solver: Handle customer queries and complaints with urgency, working quickly to achieve positive outcomes that keep our customers coming back for more.

What You’ll Bring:

Skills to Pay the Bills:
• Intermediate planning and organisational skills
• Complex problem-solving expertise
• A forklift licence (and ideally, heavy vehicle licence)
• A positive ‘can do’ attitude—no challenge is too big!
• A working knowledge of transport legislation and regulations
• Ability to work in a fast-paced environment and juggle multiple priorities

Team Spirit:
• Be an inspirational leader who motivates the team to get things done
• Build strong relationships with customers, suppliers, and your own team
• Provide support and development to your team members

Does This Sound Like You?
If you’re a problem-solving, relationship-building, delivery-driving star who thrives in a high-pressure environment, we want to hear from you! Let’s build strong communities together, one delivery at a time.

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognised as 45th in the global "Equileap Top 100" for initiatives on gender equity.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023- 2024

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY24. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and be part of something bigger!