Business Development Representative

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Our Food Service and Convenience business encompasses our wholesale, foodservices and distribution services across the Campbells Wholesale, Superior Food Services, and Independent Grocers brands – servicing small to medium businesses right across Australia. Joining the Food Service and Convenience business at Metcash means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia

About the Opportunity

We’re looking for a Business Development Representative based in Cairns.  The Business Development Representative is responsible for driving profitable sales growth by managing customer relationships, identifying new business opportunities, and delivering exception service across the Food Service and Convenience sectors.  This role combines account management with proactive business development, ensuring both retention and expansion of the customer base while meeting and exceeding sales targets.

In this Role  

• Seek out new initiatives and opportunities to develop business
• Build and maintain strong supplier relationships as well as managing customer relationships to maximize overall sales potential
• Introduce new categories to existing customers
• Achieve Budgeted sales & margin in line with budget document
• Manage contract pricing by customer and review as necessary
• Continuously look for ways to meet and exceed customer expectations

You’re Likely a Match If

• Proven sales experience with a strong focus on customer service excellence
• Solid understanding of the Food Service and Fast-Moving Consumer Goods (FMCG) industry
• Excellent communication and organisational skills
• In-depth knowledge of the Cairns market
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Skilled in data analysis to support business insights and decision-making

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. 

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

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