Warehouse/Branch Manager

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

We have an exciting opportunity to join Metcash as a Warehouse/ Branch Manager (also known as Branch Manager). This role is accountable for the safe and profitable Operation of the Branch and its achievement of Sales targets and budgeted objectives. The Branch Manager is the custodian of customer service of the branch, leading and developing team members to provide customer service excellence and is also responsible for the health and safety of customers, team members and contractors.

In this Role

• Achievement of Operating and Financial Budgets
• Lead the implementation of Metcash safety, health and environmental policies, systems and strategies for their area of control
• Provide appropriate resources for and continually monitor and evaluate SHE risks and the controls implemented for the management of those risks
• Manage the induction, on-boarding, training and conduct of all team members
• Develop relationships with customer and suppliers to provide exceptional service

You’re Likely a Match If

• Prior experience with union EA negotiations
• Knowledge of warehousing operations and the functions involved; Warehouse Management Systems (WMS); FMCG, retail or warehousing knowledge
• Experience dealing with conflict and/or having difficult conversations; customer resolution experience
• People management experience; experience conducting performance reviews; coaching and mentoring staff

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2022- 2023

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY23. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and become part of something bigger!

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