Operations Manager Fresh Produce

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means your part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

At Metcash, supporting independent retailers is at the core of everything we do, and it all starts with a supply chain that’s dependable, efficient, and future-focused. We’re looking for a dynamic and experienced Operations Manager to lead our Fresh Produce warehouse operations at our Rocklea site and play a key role in driving excellence across our state logistics network.

This role goes beyond managing logistics, it’s about embracing leadership. You’ll lead and inspire a high-performing team, cultivating a culture centered on safety, accountability, and continuous improvement. In the fast-paced fresh produce sector, your leadership will be crucial in ensuring seamless, efficient operations that make a tangible difference every day.

If you excel in fast-moving environments, are passionate about operational excellence, and love building motivated, high-achieving teams, this is your opportunity to make a meaningful impact with Metcash.

In this Role

• Lead the execution of daily warehouse activities to achieve high performance in safety, service, people, and cost outcomes
• Manage and mentor a team of supervisors, fostering a culture of accountability, continuous improvement, and operational excellence
• Champion a proactive safety culture by embedding safe work practices, maintaining compliance with WHS, COR, and HACCP standards, and leading injury prevention initiatives
• Ensure inbound, outbound, and DIFOT (Delivery in Full on Time) targets are consistently met, while minimising errors and optimising transport and scheduling efficiency
• Collaborate with business partners to prepare for daily operations, special events, and contingencies, ensuring minimal cost or service disruption
• Track daily and weekly KPIs, identify areas for improvement, and lead swift corrective action to ensure performance aligns with business goals and budget
• Build strong relationships across all levels, champion training and succession planning, and contribute to a respectful, inclusive, and supportive environment
• Work closely with commercial and DC teams to manage labour, expenses, and shrinkage, ensuring accurate forecasting and proactive cost-saving initiatives

You’re Likely a Match If

• 5+ years of experience in logistics or supply chain operations within a high-volume distribution environment
• Proven track record in managing and maintaining high standards of workplace health and safety
• Demonstrated success in leading and motivating large operational teams (30+ team members)
• Familiarity with automated warehouse systems and experience with IBS (preferred but not essential)
• Strong leadership capabilities with a balance of strategic thinking and hands-on execution
• Experience in fostering a positive team culture and driving organisational change
• Commercially minded with prior responsibility for budgets and P&L performance
• Highly proficient in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Project

Life at Metcash

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🌈 Experience a supportive and flexible work environment. We are a Flex Ready accredited workplace!

🙏🏼 Thrive where work and family truly co-exist. We are an accredited Family Friendly Workplace.

🏆 Proudly awarded “Bronze Employer for LGBTQ Inclusion”.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023- 2024

🥇 Gold accreditation by Mental Health Australia.

💸 Great team member discounts and perks.

About Us

Metcash is Australia’s leading wholesale distribution company, with sales of $19.5 billion in FY25. We’re also an ASX top 125 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and be part of something bigger!

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