Assistant Manager - Mt Gambier - Total Tools

🔧 We’re Looking for Our Next Trade Leader

(AKA: Assistant Store Manager)

Are you a hands-on leader who understands the rhythm of a busy trade environment? Can you drive performance, build capability in your team, and keep operations running like a well-built frame? Do KPIs, stock turns and P&Ls feel like tools you know how to use — not reports to shy away from?

If you’re commercially sharp, operationally strong and confident leading from the front, we’d love to talk.

About the Store

Total Tools Mount Gambier is your go-to destination for all things tools and trade. As part of Australia’s leading tool retailer, we specialize in offering a wide range of professional-grade tools, equipment, and accessories to support tradespeople, DIY enthusiasts, and businesses alike. Our knowledgeable team is committed to delivering excellent customer service, expert advice, and tailored solutions to meet every project’s needs. With a deep understanding of the local community, we pride ourselves on being a trusted partner for Mount Gambier’s builders, mechanics, and tradespeople, ensuring they have the right tools for every job.

What You’ll Be Responsible For

You’ll play a key role in keeping the operation strong, structured and future-focused:

• Leading, motivating and developing a high-performing team

• Driving a positive, accountable team culture

• Delivering structured training and ongoing development across departments

• Managing inventory levels, stock accuracy and product flow

• Overseeing wages, rosters and performance outcomes

• Using systems and data to analyse results and implement improvements

• Identifying efficiencies and managing costs

• Ensuring store standards, safety and asset protection remain a priority

• Supporting strong relationships with builders, contractors and trade customers

• Maintaining a well-ranged, well-stocked and well-presented store

What You’ll Bring

• Proven leadership experience within a fast-paced environment (ideally in retail)

• Solid experience in training and developing team members

• Demonstrated capability in inventory management and stock control

• High level of tech confidence — comfortable with systems, reporting and data analysis

• Clear communication skills and a calm, solutions-focused approach

• A hands-on leadership style with strong accountability

• Forklift licence and First Aid Certificate (advantageous)

You’ll Thrive Here If You

• Put customers at the centre of every decision

• Enjoy improving processes and driving operational efficiency

• Value teamwork, collaboration and high standards

• Care about safety, structure and building long-term capability in people

About Us

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference! 

Apply Now

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All that is left to do is to apply to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position. 

#INHT