State Manager

Built upon a foundation of old-school values since opening for business in 1958, Hardings Hardware is the leading choice for residential builders. Our commitment to stocking the best brands is renowned throughout the industry and matched by a commitment to providing exemplary customer service.

Hardings Hardware service and deliver from its network of eight locations in Victoria, Queensland, New South Wales and South Australia with an extensive range of cooking appliances, hot water, heating, bathroom and laundry fittings, door furniture and building materials. Hardings Hardware is part of the Total Tools Hardware Group and is a wholly owned entity of Metcash Limited.

State Manager

Drive growth. Lead high-performing teams. Shape operational excellence.

We are seeking an experienced State Manager to lead sales, operations, and customer service performance across the state. This role combines strategic leadership with hands-on management of sales teams and warehouse/distribution functions to deliver revenue, profitability, and service targets.

The ideal candidate is a commercially minded leader who excels at building strong teams, driving growth, and optimising operations.

Key Responsibilities

Sales & Business Development

• Develop and execute state-level sales strategies aligned with company objectives.

• Lead, coach, and motivate the sales team to achieve revenue and margin targets.

• Build and maintain strong relationships with key customers, suppliers, and stakeholders.

• Identify new business opportunities and drive market share growth.

Operational Management

• Oversee warehouse and distribution operations to ensure efficiency, accuracy, and compliance with safety standards.

• Implement best practices in inventory management, order fulfilment, and logistics.

• Monitor operational KPIs and lead continuous improvement initiatives.

Leadership & People Management

• Provide clear direction and leadership to teams across sales and operations.

• Foster a high-performance culture built on accountability, collaboration, and customer satisfaction.

• Manage workforce planning, recruitment, and staff development to support business growth.

Financial & Reporting

• Work closely with the Group Sales Manager and Group Commercial Manager on state budgets, forecasts, and performance reporting.

• Monitor financial performance and take corrective action where required.

• Ensure compliance with company policies, procedures, and regulatory requirements.

Experience, Knowledge & Skills

• Minimum 3+ years in a leadership role with combined sales and operational responsibilities.

• Proven sales leadership experience, ideally within building products, trade, or related industries.

• Strong understanding of warehouse and distribution operations.

• Demonstrated ability to lead multi-functional teams and deliver results.

• Excellent communication, negotiation, and stakeholder management skills.

• Strong commercial acumen, including budgeting and financial management experience

What's On Offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging: 

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 

📚 Career Growth: Endless learning and development opportunities 

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion 

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)  

🧠 Mental Health: Gold accreditation by Mental Health Australia 

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited 

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