National Retail Project Specialist

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Independent Brands Australia (IBA) is the retailer arm of Metcash's liquor pillar. We're the largest network of independent liquor retailers in Australia, supporting Cellarbrations, The Bottle-O, IGA Liquor, Porters Liquor, Thirsty Camel and Duncans.

At IBA, being part of something bigger means making a real difference to local retailers, businesses and the community. We support a wide range of independently owned liquor stores, helping them compete with the large chains and thrive in a dynamic market.

When you join the IBA network you’re not just working with a family business, you’re getting backed by the strength of the Metcash Group. Whether you're on the retail floor, in store support or behind the scenes, you're helping to champion successful independents across Australia.

About the Opportunity

We’re seeking an experienced and driven IBA National Retail Project Specialist to join our team in a full‑time, permanent capacity. While the role is based at our Truganina site, we’re also open to candidates located in other states.

In this role, you will support the National Retail Operations Excellence Lead to deliver shopper‑focused retail strategies that enhance the “best store in town” experience. You’ll play a key part in driving executional excellence across the network, ensuring initiatives are rolled out effectively and deliver meaningful, mutually beneficial outcomes for our members.

In this Role

• Ownership & Creation of Retail Development Tool Kit: Document providing one stop shop for retailers, contractors and our regional teams to show and sell in the refurbishment program which includes details where retailers can select refurbishment options to grow their business. 
• Responsible for cross functional working relationships with Metcash Pillars to deliver efficiencies and cost savings across the Metcash pillars. 
• Support National Retail Excellence Lead in the rollout of strategic projects and initiatives across both IBA and the broader Metcash business. 
• Engage and partner with relevant suppliers, to ensure the most efficient and cost-effective implementations for all initiatives, driving collaboration & consistency across markets. 
• Assist with improving the IBA Network by developing and maintaining consistently high operational standards in the IBA retailer network across the board by working with retailers, whilst providing guidance to a team of Business Development Managers 
• Ownership of Operations Manuals (operating standards), BDM tool Kit, Member communication ensuring National efficiency, keeping up to date with relevant marketing information 
• Coordinate and maintain the retail instore Brand Guidelines documents. 
• Provide input into the Management & evolution for the ALM Training Academy 

You’re Likely a Match If

• Demonstrated retail industry experience, preferably in FMCG. Liquor experience is desirable.  
• Proven ability to build effective working relationships with internal & external stakeholders. 
• Ability to manage multiple projects and priorities simultaneously to deliver quality and on time 
• Experience with process improvement and change initiatives. 
• Category Management experience preferred. 
• Presentation skills are desirable 
• Process / project management experience essential. 

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity. 

#INFLA #LI-NS1 #Hybrid