Pallet Controller

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With trusted brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

We have an exciting opportunity for a Pallet Controller based in Truganina. The Pallet Controller will be responsible for ensuring the accuracy of physical and transactional movements of pool equipment within the Metcash network. This role is responsible for implementing consistent national processes and systems, building and maintaining strong relationships with trading partners and internal stakeholders, enabling and educating teams to adhere to best practices, and supporting the end-to-end stock-take and reconciliation process. You will provide timely, accurate reporting and analysis of equipment accounts to ensure optimal efficiency and compliance. Additionally, this role will identify and implement process improvements, drive cost control initiatives, and ensure adherence to industry standards.

In this Role

• Collect and process paperwork (dockets, runsheets, transfer forms) for inbound, outbound, perishables, Grocery and cross-dock operations.
• Enter and maintain pallet and transfer data in 2IC and other systems.
• Download, key in, and process weekly data files from multiple sources.
• Manage and scan documentation into digital folders by date.
• Prepare and send pallet reports to stores and monitor email correspondence via the Pallets VIC account.
• Check and process transport invoices and dehire data.
• Support data uploads, transfers, and reporting between Truganina Grocery, ALM and Campbells sites

You’re Likely a Match If

• Relevant experience or qualifications in logistics, warehousing, or administration.
• Demonstrated capability with warehouse and pallet management system using 2IC.  
• Sound knowledge of inbound and outbound order, pallet, and route planning.
• Understanding of supply chain processes, including Transport Management Systems and DIFOT.
• Experience working with 3PL and 4PL transport providers.
• Familiarity with FMCG distribution centre operations, with strong communication and reporting skills.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint).

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. 

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

#LI-SO1

#INFLA

#Onsite