State Sales & Support Manager WA
Date: 13 Aug 2025
Location: Welshpool, WA, AUSTRALIA
Company: Metcash
At the Hardware Group (HG), we don’t just sell screws and power tools — we help build stronger communities, one postcode at a time. With trusted household names like Mitre 10 and Home Timber & Hardware, we power over 600 locally owned stores across Australia to stand tall, stay independent, and take on the big chains.
Now, we’re looking for a WA State Sales and Support Manager to join our tribe of passionate retail and trade champions. Based in sunny Western Australia, this is your chance to drive growth, inspire teams, and lead with purpose in a role that truly shapes the future of independent retail.
Your Mission (Should You Choose to Accept It):
As the State Sales & Support Manager, you’ll be the go-to leader for all things independent hardware in your region. You’ll support and grow our network of member stores, driving retail and trade excellence from the ground up — from strategy to store shelves.
Your toolbox includes:
- Growing the Market – Boost sales, margins and member value with smarts, strategy and community spirit.
- Leading with Vision – Inspire and lead a high-performing state team aligned with our values: Family. Village.
- Retail & Trade Excellence – Help implement national programs like Sapphire and Store of the Future, tailor-made for our DIY and trade heroes.
- Member Relationships – Be the voice of IHG in WA. Build trust, spark ideas and help members thrive through change.
- Operational Oversight – Know your P&L, love a budget, and keep everything ticking behind the scenes.
Who You Are:
- A strategic, purpose-led leader with a head for business and a heart for community.
- You understand what makes independent businesses tick — and how to help them grow.
- Experienced in wholesale, trade, or retail distribution — and ready to influence at every level.
- A strong coach and communicator who can bring people together to make big things happen.
- Passionate, curious, and never afraid to roll up your sleeves.
Why Join the Hardware Group?
At HG, you’ll work with genuine people, authentic brands, and a national network that puts people before profits. We’re serious about independence, passionate about local impact, and proud to support the businesses that keep Australia building.
This isn’t just a job. It’s a chance to leave a legacy — for our members, our communities, and the future of hardware.
What’s on offer
We’re proud to offer a workplace that supports your well-being, growth, and belonging:
🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Join us and be part of something bigger!
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
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