Store Manager

Mitre 10 West Gosford is a proudly family-owned business with strong community roots and a trade-focused operation supporting local builders, contractors and volume customers. This is not a typical retail store - it’s a hands-on, fast-moving trade environment where operational excellence and strong team leadership are key.

We’re seeking a practical, floor-based Store Manager who enjoys being involved in the day-to-day running of the business, understands trade customers and products, and can motivate a team to deliver consistently for high-volume trade accounts.

If you thrive in a busy, operational role, enjoy coordinating people, product and logistics, and like leading from the front - we’d love to hear from you.

What you’ll be doing

• Leading, coaching and motivating a multi-skilled team in a trade-driven store environment

• Being hands-on on the floor, supporting staff and customers throughout the day

• Overseeing daily store operations including stock flow, merchandising and trade order fulfilment

• Coordinating and managing deliveries, logistics and supplier interactions

• Ensuring strong product knowledge across the team to support trade and builder customers

• Driving operational efficiency, safety standards and sales performance

• Building and maintaining strong relationships with builders, contractors and volume trade customers

• Working closely with ownership and leadership to deliver business and operational goals

What we’re looking for

• A hands-on, operational leader who leads by example

• Strong understanding of trade customers, products and supply flow

• Experience coordinating deliveries, stock movement and daily logistics

• Proven ability to motivate, develop and hold teams accountable

• Background in hardware, trade, construction supply or big-box retail (highly desirable)

• Organised, practical and solution-focused with a strong work ethic

• Someone who enjoys being part of a tight-knit, hard-working team

Why join Metcash at Mitre 10 West Gosford 

We’re proud to offer a workplace that supports your well-being, growth, and belonging: 

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 

📚 Career Growth: Endless learning and development opportunities 

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion 

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)  

🧠 Mental Health: Gold accreditation by Mental Health Australia 

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited 

Mitre10 (owned by Metcash) is a prominent player in the hardware, timber, building supplies and truss manufacturing industries. For over 40 years our team have been on a mission to build a sustainable business that is recognised by its customers for its value-adding, innovative products and outstanding customer service. We achieve our mission by focusing on three key essential factors:

• The Health, Safety and Wellbeing of our customers, visitors, suppliers and employees
• Providing quality products and innovative solutions for our customers every time
• Developing an industry-trained and experienced workforce that will go the extra mile for our customers

Happy Holidays! Please note Our Talent Acquisition Team will have limited coverage from 22nd December and will be back to normal operations on 5th January 2026.We would like to wish you all the best for the festive season! 

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