Store Manager

About Us

At the Independent Hardware Group, we’re strengthening local communities one postcode at a time.

We’re the leading supplier of over 600 independently owned stores nationwide – giving them a competitive advantage to take the big chains to task. And with trusted hardware brands like Mitre 10 and Home Hardware, we can turn local retailers into the best stores in town, giving locals the tools and support to build strong communities – literally!

About the Opportunity

We are looking for a driven and experienced Store Manager to lead our store in Wonthaggi, VIC.

Reporting to the Group Operations Manager, you’ll be responsible for driving sales, managing store performance, and building a high-performing team culture that delivers outstanding customer service.

This is a hands-on leadership role where you’ll coach and support your team, drive operational excellence, and play a key part in shaping the store’s success. 

This is an exciting opportunity to lead a key store in our network and make a real impact in the Wonthaggi community.

What you will be doing:

• Lead, coach and develop team members to achieve their full potential
• Translate business strategy into clear store-level goals and action plans
• Monitor performance and conduct regular reviews of financial and operational KPIs
• Manage wages, stock flow, store presentation and operating costs
• Ensure the right mix of products is available to meet customer needs and drive sales
• Uphold safety, compliance and store standards
• Create a team culture that values communication, collaboration and accountability

What you’ll bring:

• Previous retail leadership or store management experience
• Logistics background with experience in scheduling inbound and outbound deliveries, understanding of stock management, cost control and financial performance.
• Strong customer focus – especially with building trades
• Proven experience working with suppliers
• Excellent communication and people leadership skills
• Ability to thrive in a fast-paced environment and manage competing priorities
• Commercial mindset and strong attention to detail
• Availability to work across a 7-day trading roster (which may include weekends and late nights).
• Experience in hardware, home improvement or trade retail (preferred but not essential).

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

We’re all about celebrating success, and we’re proud to be a WGEA Employer of Choice for Equity, an accredited Flex Ready workplace, and a Gold Standard Mental Health First Aid skilled workplace.

The industry is changing, and we need adaptable people who thrive under pressure to build meaningful relationships with our diverse family of independents. So, get stuck into a promising career in a fast-growing industry. Together, we can supply Australia with a strong future, powered by local communities.

#INHT