Digital eCommerce Co-Ordinator

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

Join Sorted (Metcash’s eCommerce engine) as a Digital eCommerce Co-Ordinator and help power the Campbells B2B experience for thousands of Aussie small businesses. If you love launching campaigns, spotting what’s working, and iterating fast - this role is for you.

You’ll bring digital trading to life across EDM, social and onsite - backed by clean reporting and insights that lift customer experience and drive online sales. 

This is a full-time, 12- month Fixed Term Contract Opportunity. 

What you’ll do

• Run the campaign rhythm (EDM + social): build, schedule and launch to plan - keeping the calendar tight and activity moving.
• Keep audiences ready to convert: maintain clean lists and databases in Excel - supporting segmentation, reporting and sends.
• Keep the site looking sharp: coordinate and refresh digital banners across key locations.
• Track, learn and improve (incl. AI trading): monitor results, capture insights and recommendations, keep trackers up to date, and run quick checks/escalations on AI/ML campaigns.

What you’ll bring

• You’ve executed EDMs, onsite banners and social campaigns end-to-end.
• You’re strong in Excel, comfortable with Google Analytics, and keen on optimisation (A/B testing, segmentation, lifecycle) or you learn fast.
• You’re curious and data-minded, with great attention to detail - you enjoy QA and turning numbers into next actions.
• You can brief creative, coordinate assets and partner with brand/design - and you’re excited by AI/ML and the future of digital trading.

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited, Hybrid working arrangements available!

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. 

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

#LI-SO1#Hybrid